What My Ideal Shopping Experience Would Look Like

As someone who spends a lot of time in retail both as a consultant and as a customer I decided to think about what a retail store would look like if I could have anything I wanted in it.  

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Tricia McKinnon
Three Books That Can Help You to Be More Resilient

Here are three recommendations for books than can make you more resilient and able to take on any challenge that faces you whether it shows up at home or at the office.

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Tricia McKinnon
Can Facebook Fix Its Teen Problem?

Just two years ago 71% of teens surveyed said they use Facebook, now only half (51%) of teens say they use the platform.

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Tricia McKinnon
Four Ways to Compete and Win Against Amazon

From providing customer service that keep customers coming back for more to using artificial intelligence to figure out what customers want see which retailers are winning.

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Tricia McKinnon