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Disrupting Retail – Lets Start with Customer Service
Disrupting Retail – Lets Start with Customer Service

The retail sector is ripe for more disruption but in what area? Customer service is a great place to start

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Tricia McKinnonOctober 17, 2018
How Marriott Uses Tech Like Facial Recognition to Improve the Customer Experience
How Marriott Uses Tech Like Facial Recognition to Improve the Customer Experience

Digital technologies have had and continue to have a significant impact on the hospitality industry

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Tricia McKinnonOctober 3, 2018Customer Experience
How Domino’s Pizza Innovatively Uses Technology to Beat Rivals
How Domino’s Pizza Innovatively Uses Technology to Beat Rivals

Here are some of the ways Domino’s is using technology better than others

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Tricia McKinnonAugust 30, 2018Trends
3 Sales and Marketing Books To Pick Up Today
3 Sales and Marketing Books To Pick Up Today

Here are three sales and marketing books that can help to significantly grow your business

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Tricia McKinnonAugust 23, 2018Book Recommendations
Your Digital Transformation Strategy: 3 Factors for Success
Your Digital Transformation Strategy: 3 Factors for Success

To achieve the desired outcomes of a digital transformation here are a few success factors

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Tricia McKinnonAugust 17, 2018
4 Innovations to Help With Health & Wellness Goals
4 Innovations to Help With Health & Wellness Goals

Here are a few innovations designed with your health and wellness in mind

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Tricia McKinnonAugust 7, 2018
What Is the Internet of Things? 6 Applications You May Not Know About
What Is the Internet of Things? 6 Applications You May Not Know About

From smart doorbells to stoves that practically work on autopilot here are six practical IoT applications

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Tricia McKinnonAugust 2, 2018Trends
How Under Armour & Others Use Subscription Boxes to Boost Sales
How Under Armour & Others Use Subscription Boxes to Boost Sales

Many traditional retailers are now offering their own subscription boxes

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Tricia McKinnonJuly 27, 2018Customer Experience, eCommerce
Kylie Cosmetics’ Strategy for Fast Growth
Kylie Cosmetics’ Strategy for Fast Growth

Love her or hate her Kylie Jenner has been able to achieve what few have been able to in the beauty industry

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Tricia McKinnonJuly 20, 2018eCommerce, Strategy & Growth
The Top 10 Mobile Apps to Download Now
The Top 10 Mobile Apps to Download Now

Trying to achieve your fitness goals? There are apps that can help you with almost anything  

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Tricia McKinnonJuly 12, 2018
Why Reports of a Retail Apocalypse Are Greatly Exaggerated
Why Reports of a Retail Apocalypse Are Greatly Exaggerated

Retail is not dead, it is alive and well, ask Amazon 

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Tricia McKinnonJuly 6, 2018Trends
Is Facebook Watch The Future of TV?
Is Facebook Watch The Future of TV?

Facebook launched Facebook Watch in August 2017 to showcase original content produced by its partners

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Tricia McKinnonJune 26, 2018
How Stitch Fix Uses Artificial Intelligence (AI) to Change The Way We Shop for Clothing
How Stitch Fix Uses Artificial Intelligence (AI) to Change The Way We Shop for Clothing

Only 22% of customers are satisfied with the amount of personalization they are receiving

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Tricia McKinnonJune 14, 2018eCommerce, Trends
5 Innovative Product and Service Launches You Should Know About
5 Innovative Product and Service Launches You Should Know About

Here are five examples of innovations that are designed to make your life easier

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Tricia McKinnonJune 6, 2018
How to Succeed in Mobile Payments, Lessons from Starbucks
How to Succeed in Mobile Payments, Lessons from Starbucks

Starbucks is moonlighting as a technology company and as a bank with impressive results

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Tricia McKinnonMay 29, 2018Trends
How Online Marketplaces are Disrupting Department Stores
How Online Marketplaces are Disrupting Department Stores

Move over department stores, online marketplaces are here to stay

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Tricia McKinnonMay 24, 2018eCommerce, Trends
What the Rise of Off-Price Retail Tells Us About Human Behaviour
What the Rise of Off-Price Retail Tells Us About Human Behaviour

Off-price stores such as TJ Maxx, Nordstrom Rack and Ross Stores are thriving 

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Tricia McKinnonMay 18, 2018Trends
3 Books Every Business Leader Should Read
3 Books Every Business Leader Should Read

Try these book recommendations and get new ideas about how you can take your business to the next level

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Tricia McKinnonMay 11, 2018Book Recommendations
Video: How Retailers Are Using Digital Tech to Provide a Better Customer Experience
Video: How Retailers Are Using Digital Tech to Provide a Better Customer Experience

Neiman Marcus, Ikea and Alibaba are effectively using technology to transform the customer experience

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Tricia McKinnonMay 4, 2018eCommerce
Tinder’s Customer Acquisition Strategy. How it Grew So Fast
Tinder’s Customer Acquisition Strategy. How it Grew So Fast

Looking at Tinder’s early days provides valuable insight into effective customer acquisition strategies

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Tricia McKinnonApril 24, 2018
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